Frequently Asked Questions
Find clear answers about custom laser engraving details, wood types, delivery timelines, and order support.
Quick Topic Shortcuts
Personalisation & Ordering Questions
Everything you need to know about uploading your designs, requesting bespoke dimensions, and reviewing mockups.
Upload Directly on Product Page
Easily attach your photo or design mockup before adding your item to the cart.
~7 Day Production Time
Each personalised piece is carefully crafted and engraved in Ireland.
Digital Preview for Custom Orders
Receive a digital mock-up for detailed or bespoke commissions before crafting begins.
Upload directly on the product page, or email orders@glenncraft.ie if you have extra images or special requests.
Have a special engraving idea?
We are happy to assist with custom dimensions, bespoke artwork, and personalized wood engravings.
Frequently Asked Questions
Everything you need to know about our materials, crafting timelines, custom designs, and order support.
Have a custom idea not listed here?
Send a message or email orders@glenncraft.ie — we respond within 24 hours.
